Front Desk Associate
On-siteLima, Lima Province, Peru
Job Summary
Greet members and guests with a warm demeanor while covering the front desk during set business hours. Manage check-ins, key issuance, and guest registration, then handle mail and packages by receiving, sorting, and organizing them daily. Monitor building amenities and spaces to ensure they remain operational, restocking items like treat bowls and printers as needed. Respond promptly to emergencies, escalating incidents appropriately and recording details in systems. Build relationships by learning member names, answering questions, and promoting WeWork products and local services. Maintain a clean, clutter-free front desk area while prioritizing the member experience.
Required Qualifications
- Bachelors Degree in Hospitality, Tourism or related
- Proficient in English
- You're a people-person—you enjoy meeting new people from all walks of life
- In-person interactions energize you and you have outstanding interpersonal skills
- You feel comfortable and confident being the face of the brand
- Helping others gives you a sense of accomplishment
- You work well in a team and can roll up your sleeves to help when needed
- You're able to multitask while always prioritizing the member experience
- You have strong verbal and written communication skills
- You are comfortable with and proficient in basic computer skills
- You demonstrate and value integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion
- You show a passion and understanding of WeWork's mission and values
Desired Qualifications
- You've worked in hospitality / retail or customer service before which is preferred but not required
- You have a secondary school certificate which is preferred but not required
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