Front Desk Associate
$33,280–$33,280 year
On-siteWeston, Florida, United States
Job Summary
Greet every guest with a smile and provide outstanding customer service from check-in to check-out while answering inquiries and resolving issues quickly. Manage room assignments, reservations, and billing with accuracy, process payments, and handle cash transactions confidently. Review reservations for daily arrivals, maintain procedures including key control and registration audits, and ensure confidentiality protocols are followed. Collaborate with the team to keep operations running smoothly and take initiative on various tasks as needed. This role requires flexibility to work weekends and holidays. Join our welcoming, team-oriented resort environment where you can grow within hospitality operations and create memorable experiences for guests.
Required Qualifications
- A friendly, dependable, and customer-focused personality
- Strong communication and multitasking skills
- Basic math skills and comfort handling payments
- Ability to stay organized in a busy environment
- Tech-savvy with a willingness to learn new systems
- Detail-oriented and trustworthy with guest information
- Flexibility to work weekends and holidays as needed
Desired Qualifications
- Previous hospitality or customer service experience is a plus
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