Front Desk Associate
On-siteCharleston, South Carolina, United States
Job Summary
Greet clients, manage phone calls, and oversee appointment schedules including check-ins, check-outs, and resolving late or missed arrivals. Develop product knowledge to assist shoppers with retail inquiries and purchases, while booking appointments and processing transactions via the Point of Sale system. Maintain a clean and fresh spa and salon environment throughout the day. This role requires standing during the shift and availability for afternoons and weekends. We offer professional growth opportunities, employee discounts on retail products and services, and comprehensive benefits including medical, dental, vision, 401K, and PTO.
Required Qualifications
- Prior experience in a customer service or retail environment
- Strong teamwork and effective communication skills
- A professional demeanor when interacting with clients via phone, messaging, or email
- A naturally outgoing and personable attitude
- A passion for learning about new products and enthusiastically promoting them to clients to drive sales
- Availability to work afternoons and weekends
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