Front Desk Associate
$36,920–$36,920 year
On-site · San Diego, California, United States
Job Summary
The Experience Guide (Front Desk Associate) at The NOW boutique in San Diego is responsible for delivering the guest experience, driving sales of memberships and service enhancements, booking and managing massage appointments, handling payments, and maintaining the reception area. Key duties include greeting guests, promoting memberships and retail, accurately booking/editing/canceling appointments, opening/closing the boutique, resolving guest issues, keeping guest areas to standard, and collaborating with leadership to ensure best practices and innovative operations. Required skills include strong guest service, sales ability, comfort with computers, excellent communication, problem-solving, and a friendly, team-oriented attitude.
Required Qualifications
- Sales and service-related experience
- Experience with computers
- Excellent guest service skills
- Strong communication skills including actively listening and empathizing
- Team player
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