Front Desk Associate PM
On-site · Williston, Vermont, United States
Job Summary
Front Office Associate at TownePlace Suites Williston in Williston, VT. Greet guests, manage reservations, handle check-ins/check-outs, process guest payments, assist guests with room selection and upgrades, coordinate with Housekeeping on room status, provide information on hotel amenities and local attractions, maintain clean and safe work areas, and communicate effectively with management and hotel departments. Requires strong customer service, hospitality skills, verbal/written communication, basic computer skills to learn the hotel PMS, attention to detail, and the ability to work a flexible schedule including nights, weekends, and holidays. Fosse experience preferred but not required. Full-time, hourly position with benefits including health/dental/vision insurance, life insurance, 401(k), PTO, and employee discounts.
Required Qualifications
- Previous front desk, hotel, or customer service experience preferred
- Strong guest service and hospitality skills
- Excellent verbal and written communication skills
- Basic computer skills; ability to learn hotel PMS and reservation systems
- Strong attention to detail, accuracy, and ability to multitask
- Positive attitude, professional appearance, and reliable attendance
- Ability to stand and walk for extended periods; lift 35–50 lbs as needed
- Must be available to work a flexible schedule including nights, weekends, and holidays
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