Front Desk Associate
$33,280–$34,368 year
On-site · Vestal, New York, United States
Job Summary
Front Desk Associate responsibilities include welcoming and exiting members in a confident, professional, and friendly manner; anticipating members' needs; providing telephone service; resolving customer concerns with strong communication and problem-solving; maintaining club cleanliness; processing payments and giving receipts; driving revenue by promoting products and promotions; answering questions about business procedures; and delivering high-quality customer service in a fast-paced retail environment. Skills emphasized include multi-tasking, a solid work ethic, initiative, flexibility with rotating hours, and superior customer service experience in the fitness industry.
Required Qualifications
- 18 years old or older
- A High School Diploma or Equivalent required
- Six months face to face customer service experience in a retail environment required or 1-year Fitness experience preferred.
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