Front Desk Associate
$33,280–$33,280 year
On-site · Utica, New York, United States
Job Summary
Front Desk Associate at Planet Fitness in Utica, NY. Key duties include welcoming and exiting members, responding to member needs, delivering courteous telephone service, resolving customer concerns, maintaining club cleanliness, processing payments and receipts, and promoting membership benefits and promotions. Requires strong customer service, multitasking, problem-solving, and the ability to work a flexible rotating schedule in a fast-paced retail fitness environment. Experience in face-to-face customer service and comfort with physical duties (lifting up to 50-75 pounds) are noted benefits.
Required Qualifications
- 18 years old or older
- A High School Diploma or Equivalent required
- Six months face to face customer service experience in a retail environment required or 1-year Fitness experience preferred.
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