Front Desk Associate

Greet members and guests upon entry and exit, assisting with check-ins and inquiries. Handle member concerns, escalate to management as needed, and perform prospective member calls and tours. Execute retail transactions accurately while driving sales goals and managing membership functions like sign-ups and billing updates. Maintain club standards by cleaning and sanitizing equipment, restrooms, and communal spaces, and conduct frequent safety walks to address facility issues promptly. Answer phones in a friendly manner and uphold club policies while connecting with members on the floor.