Front Desk Associate

Greet members and guests upon entering or exiting the club, assist with check-ins, and answer phones while addressing inquiries. Handle membership functions including sign-ups, billing updates, cancellations, and unpaid balance collections. Promote the Judgement Free Zone by connecting with members on the floor, resolving concerns, and escalating issues to managers as needed. Execute retail transactions, conduct prospective member calls and tours, and perform comprehensive cleaning and sanitizing of equipment and facilities. Address maintenance and facility concerns such as broken equipment or leaky faucets. Requires 6-12 months of customer service experience, age 18 or older, and willingness to become CPR/AED certified.