Front Desk Associate

Greet members and guests upon entry and exit, assisting with check-ins and answering phone inquiries. Resolve member concerns and escalate to a Manager as needed while handling membership functions like sign-ups, billing updates, and cancellations. Execute retail transactions to drive sales goals and perform prospective member calls and tours. Maintain club standards by regularly cleaning and sanitizing equipment, restrooms, and communal spaces, and promptly address maintenance issues such as broken fixtures or missing dispensers. This role requires a quick study with strong communication skills and the ability to listen and empathize. We provide CPR/AED training and offer a supportive environment where everyone feels like they belong.