Front Desk Associate

Greet members and guests upon entry, assist with check-ins, and answer phones while promoting the Judgement Free Zone®. Resolve member concerns, escalate issues to managers as needed, and handle membership functions including sign-ups, billing updates, and cancellations. Execute retail transactions to drive sales goals and conduct prospective member calls and tours. Perform regular cleaning and sanitizing of equipment, communal spaces, and restrooms, while conducting comprehensive club walks to address safety and maintenance issues.