Front Desk Associate
$31,200,000–$52,000,000 year
On-siteChattanooga, Tennessee, United States
EXPIREDChattanooga, Tennessee, United StatesOn-siteFull Time$31,200,000–$52,000,000 yearEntry LevelHigh School Or Equivalent
Full TimeEntry LevelHigh School Or Equivalent
Job Summary
Welcome and exit members with hellos and goodbyes while anticipating their needs and answering phones promptly. Resolve customer concerns using strong communication skills and maintain club cleanliness for up to 50% of the shift. Accept payments, give change, and issue receipts while driving revenue by promoting product benefits and special promotions. Provide accurate information regarding business procedures and policies in a fast-paced retail environment. Manage multiple responsibilities with a flexible rotating schedule, including weekday and weekend hours based on club needs.
Required Qualifications
- 18 years old or older
- A High School Diploma or Equivalent
- Six months face to face customer service experience in a retail environment
- Ability to manage multiple responsibilities
- Solid work ethic with strong decision-making, problem resolution skills
- Self-starter who takes initiative with minimal direction and supervision
- Comfortable working a flexible rotating schedule
- Superior customer service skills
- Ability to talk and hear
- Ability to sit
- Ability to stand
- Ability to use their hands and fingers to handle or feel
- Ability to walk
- Ability to reach with arms and hands
- Ability to climb or balance
- Ability to stoop, kneel, crouch or crawl
- Ability to frequently lift and move up to 50 pounds
- Ability to occasionally lift and move objects up to 75 pounds
Desired Qualifications
- 1-year Fitness experience
- Open or Flexible availability
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