Front Desk Associate
$37,960–$37,960 year
On-siteVernon, British Columbia, Canada
EXPIREDVernon, British Columbia, CanadaOn-siteFull Time$37,960–$37,960 yearEntry LevelHigh School Or EquivalentLarge
Full TimeEntry LevelHigh School Or EquivalentLarge
Job Summary
Welcome and exit members with hellos and goodbyes, anticipate their needs, and respond promptly to all inquiries. Provide gracious telephone service, resolve customer concerns using strong communication skills, and maintain club cleanliness for up to 50% of the shift. Accept payments, give change, and issue receipts while driving revenue by promoting products and special promotions. Answer questions regarding business procedures and policies accurately in a fast-paced retail environment. Manage multiple responsibilities with a self-starter attitude, maintaining a friendly demeanor throughout the day.
Required Qualifications
- 18 years old or older
- A High School Diploma Or Equivalent
- Six months face to face customer service experience in a retail environment
- Ability to talk and hear
- Ability to sit
- Ability to stand
- Ability to use their hands and fingers to handle or feel
- Ability to walk
- Ability to reach with arms and hands
- Ability to climb or balance
- Ability to stoop
- Ability to kneel
- Ability to crouch
- Ability to crawl
- Ability to lift and move up to 50 pounds
- Ability to occasionally lift and move objects up to 75 pounds
- Comfortable working a flexible rotating schedule
Desired Qualifications
- Open or flexible availability
- Superior customer service skills, preferably in the fitness industry
- 1-year Fitness experience
- Ability to manage multiple responsibilities
- Solid work ethic with strong decision-making, problem resolution skills
- Self-starter who takes initiative with minimal direction and supervision
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