Front Desk Associate

Greet members and guests upon entry and exit, assisting with check-ins and answering phone inquiries. Execute retail transactions, process membership sign-ups and updates, and conduct prospective member tours while driving sales goals. Resolve member concerns and escalate issues to management as needed. Perform daily cleaning and sanitizing of exercise equipment, restrooms, and communal spaces, plus conduct comprehensive club walks to address safety and maintenance issues. Maintain a positive, reliable attitude while upholding club policies and supporting the Judgement Free Zone® culture.