Front Desk Associate

Greet members and guests upon entry and exit, assisting with check-ins and answering phone inquiries. Resolve member concerns, process membership transactions including sign-ups and cancellations, and execute retail sales. Connect with members on the club floor to promote the Judgement Free Zone® and assist with fitness journeys. Maintain facility standards by sanitizing equipment, cleaning communal spaces, and addressing maintenance issues like broken fixtures. Perform comprehensive club walks to quickly fix safety or policy issues and ensure restrooms are stocked and clutter-free.