Front Desk Associate

Greet members and guests upon entry, assist with check-ins, and answer phones while promoting the Judgement Free Zone®. Handle membership functions including sign-ups, billing updates, cancellations, and unpaid balance collections. Execute retail transactions to drive sales goals and conduct prospective member tours to assess needs. Resolve member concerns and escalate issues to managers as required. Perform daily cleaning and sanitizing of exercise equipment, communal spaces, and restrooms, while conducting comprehensive safety walks to address facility concerns.