Front Desk Associate (Per-diem) Apopka, FL
$35,360–$58,240 year
On-site · Apopka, Florida, United States
Job Summary
Front Desk Associate (Per-diem) at PM Pediatric Care in Apopka, FL. The role involves greeting families, answering questions, assisting with patient registration, maintaining HIPAA privacy, managing patient accounts and demographics, coordinating with site leadership on patient issues, and supporting workflows and processes to ensure efficient, first-class service for families. The position requires strong communication, excellent customer service, ability to multi-task in a fast-paced healthcare setting, and proficiency with Microsoft Office. Prior healthcare experience and knowledge of medical insurance are preferred, as is the ability to adapt to flexible schedules and maintain confidentiality and privacy in all interactions. EEO employer; compensation ranges provided for local regulations.
Required Qualifications
- High school diploma or GED
- Intermediate skills with Microsoft Office Suite
- Excellent customer service and telephone skills
- Strong verbal and written communication skills
- Ability to work flexible work schedules
- Prior experience in a healthcare environment and knowledge of medical insurance preferred
Desired Qualifications
- High school diploma or GED
- Experience in healthcare environment
- Strong verbal and written communication skills
- Excellent customer service and telephone skills
- Proficiency with Microsoft Office Suite
- Ability to handle flexible schedules
- Knowledge of medical insurance preferred
- Professional and friendly demeanor
- Confidentiality and HIPAA compliance
- Attention to detail and time management
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