Front Desk Associate
On-siteFort Walton Beach, Florida, United States
Job Summary
Assist guests with check-in and check-out procedures while managing the hotel's electronic reservation system to ensure seamless workflows. Handle all financial transactions, including credit card and cash payments, securely and accurately. Anticipate guest needs and go out of your way to maximize the guest experience by working collectively with team members to foster a hospitable, approachable environment. This physically demanding role requires standing, walking, and lifting for extended periods with little to no travel outside the property. OTO Development, an industry-leading hotel management company, offers competitive pay and benefits including medical, dental, vision, and 401k matching.
Required Qualifications
- You love working with people and will go above and beyond for each guests' needs
- You work well with others and enjoying working and being part of a team
- You have excellent oral, written, and interpersonal communication skills
- You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests
- You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time
- This position would require little to no travel outside the property and surrounding area
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