Front Desk Associate
$45,760–$45,760 year
On-siteMountain View Santa Clara County, California, United States
Job Summary
Assist guests with check-in and check-out procedures while managing the hotel's electronic reservation system to ensure seamless workflows. Handle all financial transactions, including credit card and cash payments, with accuracy and integrity. Anticipate guest needs and collaborate with team members to foster a hospitable, customer-focused environment. This physically demanding role requires standing, walking, and lifting for extended periods. The position reports to the General Manager within OTO Development, an industry-leading hotel management company known for operational excellence and outstanding guest service.
Required Qualifications
- You love working with people and will go above and beyond for each guests' needs
- You work well with others and enjoying working and being part of a team
- You have excellent oral, written, and interpersonal communication skills
- You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests
- You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time
- This position would require little to no travel outside the property and surrounding area
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