Front Desk Associate Needed
$27,040–$29,120 year
On-siteHouma, Louisiana, United States
Job Summary
Review arrivals noting special requests and block rooms as needed. Check in and out hotel guests in a confident, professional, and friendly manner while making new reservations for incoming guests. Answer all phone calls promptly and knowledgeably, ensuring complete and accurate information. Demonstrate knowledge of the immediate area, services, attractions, and events, as well as fire and emergency procedures. Enter information accurately using hotel systems, with Opera PMS experience being a plus. Work well under pressure during high-volume periods and take initiative to creatively solve problems. Must be willing to work all shifts, including 6am-2pm, 2pm-10pm, and 10pm-6am, with weekends and holidays included.
Required Qualifications
- Able to accommodate a flexible schedule that may include weekends and/or holidays
- MUST BE WILLING TO WORK ALL SHIFTS!!!!!!!
- 6am-2pm
- 2pm-10pm
- 10pm-6am
Desired Qualifications
- Use of Opera PMS a huge plus
- Familiar with hotel systems and operations and can enter in information accurately
- Works well under pressure, dealing with many arrivals and departures within a short period of time
- Outside-of-the-box thinker who takes initiative to creatively solve problems
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