Front Desk Associate
On-sitePark City, Utah, United States
Park City, Utah, United StatesOn-siteFull TimeEntry LevelHigh School Or EquivalentLarge
Full TimeEntry LevelHigh School Or EquivalentLarge
Job Summary
Greet arriving guests, handle check-ins and check-outs, and book reservations while maintaining Marriott Bonvoy Elite Member recognition and personalized service. Manage room assignments, answer and route calls, take guest messages, and resolve minor complaints to customer satisfaction. Collaborate across departments to deliver seamless service and uphold hospitality standards. Inform supervisors of major problems, disturbances, or unhappy guests immediately. Maintain high integrity with confidential guest records. Work weekends and holidays as needed.
Required Qualifications
- High school diploma
- 1-3 months related experience
- Good understanding of procedures and practices in the hospitality industry
- Excellent written and verbal communication skills
- Strong organizational and time management skills
- The ability to provide exceptional customer service
- Good leadership and training abilities
- Must be available to work weekends & holidays as needed
- Employment eligibility verification (E-Verify)
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.