Front Desk Associate I

Check patients in for appointments, verify demographic information, insurance, and photo ID, and collect copays or outstanding balances. Enter patient registration details into E-Clinical Works, scan documents, and run insurance eligibility checks, contacting patients or verifying through Availity if discrepancies arise. Answer phones in a friendly, patient-centered manner while protecting PHI in accordance with HIPAA standards. Perform other assigned clerical duties using Microsoft Office Suite and EMR systems. This role supports PRC Alliance - APMI Ormond's front desk operations.