Front Desk Associate I
On-site · Glendale, Arizona, United States
Job Summary
Front Desk Associate I at a Pain Management practice in Glendale, AZ. Responsibilities include greeting and assisting patients, scheduling and managing appointments, checking patients in/out, handling calls, collecting copayments and balances, verifying insurance eligibility and processing authorizations, and maintaining accurate EMR records with a focus on patient care and excellent customer service. Requires experience in medical front office, EMR/EHR familiarity (E-Clinical Works a plus), strong communication, organization, attention to detail, and a professional, patient-focused attitude. Benefits include 401(k), health, dental, vision insurance, and PTO.
Required Qualifications
- Minimum of 2 years of medical front office preferred
- Experience working with Electronic Medical Records (EMR/EHR) systems. E-Clinical Works experience a plus.
- Strong verbal and written communication skills
- Excellent organizational and multitasking abilities
- High level of attention to detail and accuracy
- Professional, positive, and patient-focused attitude
- Experience with insurance verification and authorization processes
- Bilingual preferred
- Knowledge of medical terminology and insurance procedures
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