Front Desk Associate

Front Desk Associate responsible for patient reception, phone answering, check-in/check-out duties, insurance verification, EMR data entry, payments processing, and maintaining lobby and records in a medical clinic. Essential duties include answering calls, greeting patients and vendors, registering and assigning rooms, updating patient information in EMR, verifying insurance notes, collecting payments, scheduling follow-ups, reconciling receipts, and ensuring HIPAA confidentiality. Strong organizational, written and verbal communication skills and a professional, team-oriented demeanor are required. Travel may be involved; role operates in a professional medical clinic/office environment with related equipment. Educational requirement: high school diploma or equivalent; prior customer service or front desk experience and medical terminology knowledge are preferred.