Front Desk Associate - Full Time
On-site · Clifton, New Jersey, United States
Job Summary
Front Desk Associates are responsible for welcoming and registering guests, managing reservations, and ensuring guest satisfaction throughout their stay. Responsibilities include providing efficient service, maintaining the telephone switchboard, and handling guest inquiries about hotel services and local attractions. The role demands an understanding of hotel procedures, adherence to grooming standards, and the ability to assist with check-ins, check-outs, and various guest requests, while maximizing room revenue.
Required Qualifications
- Ability to provide outstanding guest service
- Maintain high standards of personal appearance and grooming
- Regular attendance compliance with hospitality standards
- Comply with hotel policies and regulations
- Handle guest check-ins and check-outs efficiently
- Familiarity with emergency procedures
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