Front Desk Associate - FT
On-sitePlano, Texas, United States
Plano, Texas, United StatesOn-siteFull TimeMid LevelSmall
Full TimeMid LevelSmall
Job Summary
Front Desk Associate for a busy medical office in Plano, TX. Responsible for patient check-in/out, scheduling, insurance verification and prior authorizations, payment collection, and coordinating with clinical staff to ensure efficient patient flow. Requires 2+ years of medical office front desk experience, proficiency with EMR (preferably eClinicalWorks), strong communication, multitasking, and a patient-focused demeanor. Mon-Fri, 8:00 am - 5:00 pm. In-person role based in Plano, TX.
Required Qualifications
- Minimum of 2 years of recent front desk experience in a medical office setting
- Proficiency with electronic medical records (EMR); experience with eClinicalWorks (eCW) is a plus
- Strong computer and multitasking skills
- Excellent verbal and written communication skills
- Professional, compassionate, and patient-centered demeanor
- Greet patients and help with check-in and check-out processes
- Schedule, confirm, and manage appointments
- Answer multi-line phones and route calls appropriately
- Verify insurance benefits and obtain prior authorizations
- Collect co-pays and outstanding balances
- Manage incoming and outgoing faxes
- Coordinate with clinical staff to ensure efficient patient flow
- Perform other duties as assigned by the Front Desk Supervisor
- Strong common sense and sound judgment
- A proactive, reliable work ethic
- Ability to work well independently and as part of a team
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.