Front Desk Associate
$36,400–$37,440 year
On-siteSeneca, Pennsylvania, United States
Job Summary
Obtain and review patient demographic and insurance information for accuracy while verifying coverage and collecting copays, co-insurance, and outstanding balances. Answer multiple phone lines, manage email and fax communications, and schedule appointments to maintain efficient office flow. Process medical record requests and ensure all intake forms are signed and complete. Coordinate with clinical staff to support the patient experience. Requires high school diploma, two years of medical office experience, and strong computer skills. Pay range is $17.50–$18.00/hr. Located in Northern PA and Southern NY.
Required Qualifications
- High School Diploma or Equivalent Certificate
- Minimum 2 years of experience in a medical office/health care setting
- Minimum 2 years of health care insurance experience
- Strong computer knowledge and skills with a minimum typing speed of 30 WPM
- Strong desire to assist others and provide excellent customer service
- Must be highly dependable and organized
- Outstanding interpersonal skills
- An impeccably clean, polished, professional image
- The ability to learn quickly, retain training, problem solve and think independently
Desired Qualifications
- Understanding of medical terminology
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