Front Desk Associate
On-siteValdosta, Georgia, United States
Valdosta, Georgia, United StatesOn-siteFull TimeEntry LevelHigh School Or EquivalentMedium
Full TimeEntry LevelHigh School Or EquivalentMedium
Job Summary
Conduct patient intake by obtaining and verifying demographic, financial, and insurance information to ensure billing accuracy. Manage front office operations by answering multiple phone lines, scheduling appointments, and processing medical record requests. Collect copays, co-insurance, and outstanding balances while ensuring all intake forms are signed and complete. Coordinate with clinical staff to maintain efficient patient flow and uphold a professional image. Requires high school diploma, two years of medical office experience, and strong computer skills.
Required Qualifications
- High School Diploma or Equivalent Certificate
- Minimum 2 years of experience in a medical office/health care setting
- Minimum 2 years of health care insurance experience
- Strong computer knowledge and skills with a minimum typing speed of 30 WPM
- Strong desire to assist others and provide excellent customer service
- Must be highly dependable and organized
- Outstanding interpersonal skills
- An impeccably clean, polished, professional image
- The ability to learn quickly, retain training, problem solve and think independently
Desired Qualifications
- Understanding of medical terminology
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