Front Desk Associate
On-siteAlpharetta, Georgia, United States
Alpharetta, Georgia, United StatesOn-siteFull TimeEntry LevelMedium
Full TimeEntry LevelMedium
Job Summary
Own the sales process from first contact to tour to conversion by scheduling meet-and-greets and following up with every lead daily via text, call, or email. Build trust with pet parents while greeting each visitor with energy and professionalism as the face of Dogtopia. Maintain a safe, joyful environment by keeping the front-of-house clean, managing retail and supply inventory, and monitoring dog behavior to escalate issues as needed. Achieve monthly sales and conversion goals with support from your team leader.
Required Qualifications
- A passion for dogs and people
- A natural knack for sales and customer service
- Strong communication skills — written and verbal
- Attention to detail, follow-through, and organization
- A proactive attitude and a team-first mindset
- Comfort with technology and basic data entry
- Ability to commute/relocate
- In person work location
Desired Qualifications
- Bring your dog to work (after training)
- Training in dog behavior, handling, and customer service
- Opportunities for growth and advancement
- A positive team culture that feels like family
- Flexible scheduling
- Competitive wages
- Ongoing education and certification opportunities
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