Front Desk Associate
On-site · Newark, Ohio, United States
Job Summary
Front Desk Associate at a Courtyard by Marriott property for a Guest Service Agent role. Responsibilities include greeting guests, assisting with check-in/check-out, handling reservations and changes, addressing guest requests and issues, sharing local information, maintaining confidentiality of guest data, and supporting daily reporting and housekeeping of common areas. Must communicate effectively with guests and team members, perform basic math and computer tasks related to reservations and payments, stay calm under pressure, and bring a helpful, can-do attitude. Benefits include competitive hourly wage, comprehensive health insurance, EAP, PTO from day one, holidays, employee discounts, and recognition programs. The role is in-person at Newark, OH (USA) with no relocation requirement specified.
Required Qualifications
- High School Diploma or GED (or High School Equivalence Certificate)
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