Front Desk Associate- Coppermine Timonium

Greet and assist all customers, potential customers, and staff in a courteous, professional, and friendly manner while describing programs and responding quickly to situations. Handle basic billing, sign new members up, and provide accurate program information and requirements. Answer the phone with a friendly greeting, sell snacks, restock food and drinks, and resolve customer concerns by informing supervisors of unresolved issues. Perform daily opening and closing checklists. This role delivers an exceptional customer service experience to all guests and program participants at Coppermine Timonium.