Front Desk Associate

Front Desk Associate at Coastal Injury Clinic responsible for delivering a professional, compassionate patient experience from arrival to departure. Duties include welcoming patients, checking in/out, verifying insurance and required documentation, scheduling and coordinating appointments, answering calls, collecting copays and payments, maintaining accurate EMR records, ensuring HIPAA compliance, coordinating with providers and staff to maintain smooth patient flow, and performing administrative tasks in a fast-paced team environment.