Front Desk Associate
On-siteBig Sky, Montana, United States
Job Summary
Greet guests with warmth and professionalism, assisting with check-in and check-out procedures while maintaining discretion over financial transactions. Communicate clearly via phone, email, and in person to solve guest issues efficiently and coordinate solutions across resort departments. Stay calm under pressure to uphold Big Sky Resort and Boyne USA policies, ensuring each guest feels taken care of from arrival to departure. This full-time seasonal role at the Huntley/Shoshone Hotel requires standing for eight hours and lifting up to 35 pounds. All Mountain Ski Passes and team housing discounts are available for eligible employees.
Required Qualifications
- High School Diploma or equivalent
- Positive attitude and genuine interest in learning
- Comfortable using computers
- Proficient in Microsoft Office Suite
- Ability to lift, push or pull at least 35 pounds
- Must be able to work on your feet for at least 8 hours
- Must be able to climb stairs multiple times per shift
Desired Qualifications
- Previous hospitality or customer service experience
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