Front Desk Associate Beckley Hotel
On-site · Beckley, West Virginia, United States
Beckley, West Virginia, United StatesOn-siteFull TimeEntry LevelHigh School Or EquivalentEnterprise
Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Enterprise
Job Summary
The Front Desk Associate at Beckley Hotel is responsible for providing exceptional customer service, managing the check-in and check-out process, and addressing guest inquiries and requests. Key duties include processing payments and maintaining a neat front desk area. The role requires strong communication skills, attention to detail, and proficiency in office technology. Flexibility in scheduling is necessary, including nights and weekends.
Required Qualifications
- High school diploma or equivalent
- Availability to work a flexible schedule, including nights, weekends, and holidays
- Must be able to stand for long periods of time and lift up to 25 lbs as needed
Desired Qualifications
- Previous hospitality or customer service experience preferred
- Excellent communication and customer service skills
- Ability to multi-task and work in a fast-paced environment
- Proficient in computer and office technology, including Microsoft Office and hotel reservation systems
- Strong attention to detail and problem-solving skills
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