Front Desk Associate
$45,760–$45,760 year
On-site · San Mateo, California, United States
Job Summary
Part-time Front Desk Associate at AoPS Academy in San Mateo, CA. Responsibilities include answering calls and emails, warmly welcoming current and prospective students and families, acting as the friendly face of AoPS Academy during classes, and supporting campus operations by assisting with inventory, tidying the facility, and helping the full-time staff with campus procedures. This in-person role involves front desk duties, managing calendars and inquiries, data entry, admissions support, organizing classroom/office supplies, supervising students between classes, light cleaning, and occasional outreach. Requires strong customer-service experience, excellent communication, proficiency with Google Workspace, organizational skills, ability to work independently and with others, confidentiality, and flexibility for weekday afternoons/evenings and weekend shifts. Benefits include paid sick leave and a 401K with company match; must be legally authorized to work in the US; no sponsorship offered.
Required Qualifications
- Experience confidently interacting with customers; experience interacting with families and students (elementary through high school) preferred
- Strong organizational and computer skills
- Excellent verbal and written communication skills; knowledge of correct grammar, spelling, and English usage
- Establish and maintain positive, effective working relationships with students, parents, staff, and the general public
- Ability to work both independently and collaboratively
- Maintain flexibility to effectively solve problems under pressure
- Administrative and/or customer service experience
- Proficiency with Google Workspace applications (i.e. Docs, Sheets, Calendar, etc.)
- Motivated to learn new technologies
- Maintain customer confidentiality
- Legally authorized to work in the US (no sponsorship)
- Lift up to 25lbs
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