Front Desk Associate
$43,950,400–$44,990,400 year
On-siteSan Diego, California, United States
Job Summary
Answer phones, emails, and voicemails while warmly welcoming current and prospective students and their families. Manage calendars, schedule meetings, and respond to customer inquiries via phone and email. Use internal databases to generate reports, perform data entry, and assist with admissions scheduling and follow-ups. Organize classroom supplies, take inventory, and supervise students between classes. Perform light cleaning duties and maintain the organization and appearance of the lobby and front desk area. Assist full-time staff with campus procedures and participate in occasional outreach opportunities. Work weekday afternoons/evenings and weekends during the academic year, with day shifts available in summer.
Required Qualifications
- Experience confidently interacting with customers
- Experience interacting with families and students (elementary through high school)
- Strong organizational and computer skills
- Excellent verbal and written communication skills
- Knowledge of correct grammar, spelling, and English usage
- Ability to work both independently and collaboratively
- Maintain flexibility to effectively solve problems under pressure
- Administrative and/or customer service experience
- Proficiency with Google Workspace applications (i.e. Docs, Sheets, Calendar, etc.)
- Motivated to learn new technologies
- Maintain customer confidentiality
- Excited about our mission of motivating high-performing students
- Lift up to 25lbs
- Must be legally authorized to work in the US
Desired Qualifications
- Experience confidently interacting with customers; experience interacting with families and students (elementary through high school) preferred
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