Front Desk Associate
$43,950,400–$44,990,400 year
On-siteCambridge, Massachusetts, United States
Job Summary
Answer phone calls, emails, and voicemails while warmly welcoming current and prospective students and their families. Manage calendars, schedule meetings, and perform data entry tasks using internal databases to generate reports. Provide admissions assistance for consultation requests and follow-ups, organize classroom supplies, and take inventory to support campus operations. Supervise students between classes and perform light cleaning duties to maintain the lobby and front desk area. Assist full-time staff with campus procedures and participate in occasional outreach opportunities. This part-time role at AoPS Academy in Cambridge, MA, runs Sunday through Thursday during the academic year (Sep. 2026–Jun. 2027) with afternoon and evening shifts available. Candidates must be located in the Cambridge area and possess strong organizational skills and proficiency with Google Workspace applications.
Required Qualifications
- Experience confidently interacting with customers
- Experience interacting with families and students (elementary through high school)
- Strong organizational and computer skills
- Excellent verbal and written communication skills
- Knowledge of correct grammar, spelling, and English usage
- Ability to establish and maintain positive, effective working relationships with students, parents, staff, and the general public
- Ability to work both independently and collaboratively
- Maintain flexibility to effectively solve problems under pressure
- Administrative and/or customer service experience
- Proficiency with Google Workspace applications (i.e. Docs, Sheets, Calendar, etc.)
- Motivated to learn new technologies
- Maintain customer confidentiality
- Excited about our mission of motivating high-performing students
- Lift up to 25lbs
- Must be located in Cambridge, MA or the surrounding area and must be able to commute to our campus
- Must be legally authorized to work in the US
Desired Qualifications
- Experience confidently interacting with customers; experience interacting with families and students (elementary through high school) preferred
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