Front Desk Associate, 410 N Scottsdale Rd (Tempe)
$38,480–$40,560 year
On-siteTempe, Arizona, United States
Job Summary
Greet members and guests warmly at the Community Bar to serve as the primary point of contact, ensuring all visitors are registered and oriented. Manage front desk operations by handling mail and packages, issuing keys, and maintaining a clean, organized workspace. Proactively learn member names to build relationships, answer questions about WeWork products and local services, and monitor building amenities like restocking treats and resetting furniture. Respond promptly to emergencies, escalate incidents as needed, and make operational adjustments to ensure the building remains fully functional. Work weekdays only while supporting the Community Management team to foster a welcoming environment for members and guests.
Required Qualifications
- strong verbal and written communication skills
- comfortable with and proficient in basic computer skills
- demonstrate and value integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion
- show a passion and understanding of WeWork's mission and values
- work well in a team and can roll up your sleeves to help when needed
- able to multitask while always prioritizing the member experience
- You're a people-person—you enjoy meeting new people from all walks of life
- In-person interactions energize you and you have outstanding interpersonal skills
- You feel comfortable and confident being the face of the brand
- Helping others gives you a sense of accomplishment
- You demonstrate and value integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion
- You show a passion and understanding of WeWork's mission and values
Desired Qualifications
- You're a people-person—you enjoy meeting new people from all walks of life
- In-person interactions energize you and you have outstanding interpersonal skills
- You feel comfortable and confident being the face of the brand
- Helping others gives you a sense of accomplishment
- You work well in a team and can roll up your sleeves to help when needed
- You're able to multitask while always prioritizing the member experience
- You've worked in hospitality / retail or customer service before which is preferred but not required
- You have strong verbal and written communication skills
- You are comfortable with and proficient in basic computer skills
- You demonstrate and value integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion
- You show a passion and understanding of WeWork's mission and values
- You have a secondary school certificate which is preferred but not required
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