Front Desk Assistant PRN
On-siteMiami, Florida, United States
Job Summary
Front Desk Assistant on-site in a healthcare setting. Responsibilities include greeting patients, performing check-in, maintaining current demographic and insurance information in the computer and chart, handling opening procedures, petty cash balancing, collecting co-pays/co-insurance, and assisting patients as needed. Primary focus is servicing patients in the lobby with backup for phones and other front-office personnel. Requires a High School Diploma and 1-2 years of healthcare experience; knowledge of clinic policies, computer systems, and medical terminology; strong written and verbal communication and customer-relations skills; ability to multitask in a busy office; occasional evening or weekend work; and a professional, compassionate demeanor toward patients.
Required Qualifications
- High School Diploma, with 1-2 years experience in healthcare background
- Knowledge of clinic policies and procedures
- Knowledge of computer systems, programs
- Knowledge of medical terminology
- Must be able to multi – task
- Must be able to express compassion and kindness to patients calling and being seen in the office
- Must maintain a professional and upbeat attitude
- Skill in written and verbal communication and customer relations
- Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients
- Requires sitting and standing associated with a normal office environment
- Normal busy office environment with much patient contact
- Occasional evening or weekend work
- This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and
Desired Qualifications
- High School Diploma
- 1-2 years experience in healthcare
- Knowledge of clinic policies and procedures
- Knowledge of computer systems and programs
- Knowledge of medical terminology
- Ability to multitask
- Compassion and kindness in patient interactions
- Professional and upbeat attitude
- Strong written and verbal communication and customer relations
- Ability to work effectively with medical staff, management, authorizations, external agencies and patients
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