Front Desk and Sales Associate

Greet every member and family warmly at check-in, answer phones, and conduct outbound sales calls to prospective members. Guide families through the student registration process, handle customer concerns and complaints professionally, and assist with merchandise and vending purchases. Maintain a clean, organized front desk, snack area, changing rooms, and lobby while enforcing safety rules and administering first aid when necessary. Make calls to resolve open account issues with professionalism and care. This role requires availability for evening and weekend shifts and CPR, First Aid, and AED certifications. At Goldfish Swim School, you'll be the first voice families hear, helping them feel heard and excited to enroll in a safe, people-first environment.