Front Desk and Sales Associate
$37,440–$45,760 year
On-siteQueens, New York, United States
Job Summary
Greet members and families warmly at check-in, answer phones, and conduct outbound sales calls to prospective families. Guide students through the registration process, handle customer concerns, and assist with merchandise and vending purchases. Maintain a clean, organized front desk, snack area, and restrooms while enforcing safety rules and administering first aid as needed. Available for evening and weekend shifts with CPR, First Aid, and AED certifications required. You will be the welcoming face of Goldfish Swim School, ensuring families feel heard and excited to enroll from their very first interaction.
Required Qualifications
- A natural communicator who is comfortable on the phone and in person with families of all backgrounds
- Organized, dependable, and proactive about following through on tasks and commitments
- Basic computer skills
- Must be available for evening and weekend shifts
Desired Qualifications
- Previous customer service or administrative experience preferred
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