Front Desk and Sales Associate
$45,760–$52,000 year
On-siteNew York City, New York, United States or New York, United States
New York City, New York, United States or New York, United StatesOn-sitePart Time$45,760–$52,000 yearEntry Level
Part TimeEntry Level
Job Summary
Greet members and families warmly at check-in, answer phones, and conduct outbound sales calls to prospective families. Guide clients through the student registration process, handle customer concerns with a solution-driven approach, and assist with merchandise and vending purchases. Maintain a clean, organized front desk, snack area, and lobby while enforcing safety rules and administering first aid when necessary. Available for evening and weekend shifts with evening and weekend coverage required.
Required Qualifications
- A natural communicator who is comfortable on the phone and in person with families of all backgrounds
- Organized, dependable, and proactive about following through on tasks and commitments
- Previous customer service or administrative experience
- Basic computer skills
- Required to obtain CPR, First Aid, and AED certifications through Goldfish Swim School
- Must be available for evening and weekend shifts
Desired Qualifications
- Comfortable learning new software - we'll train you on our systems
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