Front Desk - Alabaster
On-siteAlabaster, Alabama, United States
Alabaster, Alabama, United StatesOn-siteFull TimeHigh School Or EquivalentMedium
Full TimeHigh School Or EquivalentMedium
Job Summary
Greet and assist patients with check-in at kiosks, collect necessary documents, and input information into the EMR system. Prepare files for office visits and notify physicians or nurses that patients are ready for care. Schedule follow-up appointments and communicate instructions for additional services upon conclusion of service. Maintain strict adherence to HIPAA and UCA Guidelines while working independently in a fast-paced environment. Bilingual in English and Spanish is preferred.
Required Qualifications
- excellent interpersonal skills and communication to interact with all walks of life, internal and external to UCA, from all educational or cultural backgrounds
- ability to work independently or within a team in a fast-paced environment
- proficiency in use of a variety of office equipment including a PC, Windows, MSOffice, EMR system, multi-line telephone, copier, facsimile machine, etc.
- ability to maintain confidentiality, including strict adherence to HIPAA and UCA Guidelines
- high school diploma or GED equivalent
Desired Qualifications
- Bilingual in English and Spanish
- previous experience in healthcare or in a physician clinic setting
- good working knowledge of medical terminology
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