Front Desk Agent

Front Desk Agent responsibilities include greeting guests, check-in/check-out, processing payments and issuing invoices, handling phone and email communications, managing reservations, assisting guests with requests and directions, performing administrative tasks, monitoring access and security, handling cash transactions, multitasking across departments, collaborating with housekeeping/maintenance/management, and following emergency procedures. Skills include high school education or equivalent, guest service orientation, basic accounting, calm under pressure, proficiency with computer and office devices, and strong written and verbal communication and organizational abilities.