FRONT DESK AGENT - The Ellison Hotel

Front Desk Associate at The Ellison Hotel (The Ellison, A Tribute Portfolio Hotel) in Oklahoma City. Responsibilities include welcoming guests, completing check-in/check-out procedures, assigning rooms, handling guest inquiries and concerns, upselling hotel services, providing information about amenities and local attractions, processing payments, maintaining knowledge of room types, rates, promotions, and safety procedures, and collaborating with team members to ensure a warm, professional guest experience. Requires strong verbal and written communication, excellent interpersonal skills, attention to detail, ability to multitask in a fast-paced environment, and flexibility to work mornings, evenings, weekends, and holidays. Prior hotel front desk or PMS experience preferred.