Front Desk Agent
On-site · Boston, Massachusetts, United States
Job Summary
Front Desk Agent at The Colonnade Hotel Boston responsible for greeting guests with a friendly, sincere welcome; managing the guest registration process and communicating hotel services and promotions; actively listening to understand requests and responding with appropriate action; delivering a visible, high-quality guest experience. Requires a service mindset, refined verbal and written communication skills, and the ability to stand for long periods. Prior hotel or customer service experience is preferred.
Required Qualifications
- true desire to satisfy the needs of others
- refined verbal and written communication skills
- ability to stand for long periods
- hotel job or customer service experience
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