Front Desk Agent - Temp Seasonal
On-siteCharlotte Amalie, Saint Thomas Island, U.S. Virgin Islands
Job Summary
Provide exceptional customer service to create a positive first impression for guests. Efficiently handle guest check-ins and check-outs, ensuring accuracy and resolving inquiries or complaints with professionalism. Assist guests with local recommendations and hotel amenities while maintaining a clean, organized front desk. Process cash and credit card transactions accurately and collaborate with other departments for seamless experiences. Demonstrate strong attention to detail and multitasking skills to support guest satisfaction. Requires previous cash handling experience, proficiency in hotel property management software, and availability for flexible schedules including evenings, weekends, and holidays.
Required Qualifications
- Previous experience in a customer service role
- Previous cash handling experience
- High School diploma or equivalent
- Availability to work flexible schedules, including evenings, weekends, and holidays
- Pre-employment drug test
- Background check
Desired Qualifications
- Previous experience in a hotel or hospitality environment
- Proficiency in computer systems and knowledge of hotel property management software
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