Front Desk Agent
$37,440–$37,440 year
On-siteTexas, United States
Texas, United StatesOn-siteFull Time$37,440–$37,440 yearHOSPITALITYEnterprise
Full TimeEnterpriseHOSPITALITY
Job Summary
Check guests in and out, manage bookings, and process cash and credit transactions while acknowledging IHG Rewards Club members and returning guests. Handle messages, requests, and concerns, record guest preferences, and provide local insights to ensure a friction-free stay. Report incidents following safety procedures, wear protective gear as needed, and assist with ad-hoc duties. Work night, weekend, and holiday shifts with flexibility. The hourly pay rate is $18.00, and eligible employees receive paid time off, medical/dental/vision insurance, and 401k.
Required Qualifications
- Communication skills
- Problem-solving skills
- Fluency in the local language
- Literate and tech-savvy
- Flexibility
- High school diploma or qualification
- At least one year in a front desk or guest service position
- Strength to lift, push and pull big objects up to 50lbs (23 kg)
Desired Qualifications
- Extra language skills
- A college or university degree
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