Front Desk Agent

Front Desk Agent position at The Leta by Hilton Tapestry Collection Hotel in Goleta, CA. Responsibilities include greeting and registering guests, handling check-in/check-out, inputting guest information into the computer, promoting marketing programs, processing payments and balance activity, and delivering exceptional guest service while maintaining accuracy in room assignments, keys, and related documentation. Requires standing and movement throughout the front office; requires ability to handle cash, cards, and occasional requests or complaints with professionalism. No special licenses required; prior hospitality experience is preferred but not required. Strong English communication and customer-service skills are essential.