Front Desk Agent - Sonesta KCI
On-siteKansas City, Missouri, United States
Kansas City, Missouri, United StatesOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Check guests in and out, manage online and telephonic reservations, and verify payment methods during check-in. Assign rooms, inform guests of specials, and organize transport services at their request. Provide hotel information and keep abreast of local attractions of interest. Process payments and use Marriott guest service systems to handle service requests via phone and text. Full and part-time positions available with flexible shifts. Previous hospitality experience is advantageous, along with strong communication skills and Microsoft Office competency.
Required Qualifications
- High school qualification or equivalent
- Strong written and verbal communication skills
- Competency with Microsoft Office
- Ability to learn on the job
- Excellent customer service skills
- Must have flexible hours
Desired Qualifications
- Previous hospitality experience would be advantageous
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